MTM Recognition

Motivation 3.0

Tue, 03 Jan 2012 21:14:14 GMT

In his best-selling book Drive, author Daniel H. Pink suggests that our methods of managing people in the 21st century need an “upgrade” to what he calls “Motivation 3.0” – a more forward way of thinking that goes beyond “Motivation 1.0” where humans were motivated by fulfilling their basic needs and “Motivation 2.0” where human behavior can be shaped by rewards and punishments.

Before we review what “Motivation 3.0” is, let’s quickly review why Mr. Pink asserts that the old ways of motivating people are often ineffective. It’s important to understand that the tasks we ask people to perform fall into two broad categories – those that:

1) Follow a set of instructions down a single path to one conclusion.

2) Require experimentation to reach a unique solution.

Mr. Pink states that because 70% of job growth in the U.S. will come from the second type of work, managers need to adapt their approaches to creating work environments that promote the necessary behaviors and attitudes required to do this new kind of work.

So to motivate today’s worker, Motivation 3.0 encourages and promotes:

· Autonomy– simply another way to say “acting with choice”

· Mastery– which by necessity requires that people be engaged in their work

· Purpose– matching one’s aspirations to something greater than oneself

Putting the Ideas into Action

Let’s be honest – even the most interesting work can sometimes simply become just more work.

So outstanding managers, teachers, coaches, parents - leaders of all kinds - are those who “paint the big picture” (explain the vision and mission) for those on their team by:

1)Believing in and committing to the vision and mission – they live it and people see it.

2)Continually re-defining the mission and vision in words that connect to everyone.

3)Consistently reminding individuals how their work contributes to the mission and vision.

4)Catching people doing it right with praise like “That’s what great service looks like!”

5)Spotlighting the model behaviors and actions through recognition events.

Make it a Memorable Holiday Season

Mon, 19 Dec 2011 22:23:50 GMT

I am afraid as I get older that I become more and more like the Grinch when it comes to Christmas. I even enjoy the Grinch's deep-voiced theme song in the Disney classic animated version. This year I have decided that to stop this negative slide, I at least have to determine the root cause of this continual evolution into further “Grinchiness”. The more I evaluate, the more I come to the inevitable, predictable, and seemingly widely held conclusion (outside of retail and economic circles) that Christmas has become too commercial. In fact, it is too much about "the stuff". Children make long lists of wants and continually research for further possible wants based on the principle that Santa grants them a blank check that will be cashed only by the asking. They count the days until they get their "stuff" and check off items as they are opened to make sure it is all there. My cynicism grows.

Gift giving, in any setting, can become "Grinchy" when it becomes about "the stuff" and the expectations/demands of the gift receiver. As we have been told since we were children, it is important to remember that the true value of gift giving is in the heart of the giver ("it's better to give than to receive") - in the meaning and motives of the presentation - of the special thoughts of the receiver as the uniquely individual and fitting gift is selected. These are also the gifts that tend to stand the test of time - that help the receiver to recognize the special bond with the giver - that cause remembrance of at least part of the story of the relationship - that may become treasured family heirlooms.

As we give and receive this Christmas season or any other season, let's do it from the heart and revive the true spirit of giving. Here's to a Meaningful, Memorable, and Merry Christmas.

MTM Recognition Receives Quality Award

Tue, 13 Dec 2011 23:52:10 GMT

MTM was honored to be among three companies to be recognized recently at the Governor’s Mansion in Oklahoma City. Our Quality Management team including our President and COO was on hand to receive the Oklahoma Quality Award from Governor Fallin in early December. The awards were given to organizations that demonstrate high standards of quality excellence through the nationally recognized improvement processes of the Malcolm Baldrige Performance Excellence Program.

Accepting the award for MTM was our President and COO, Roger Mashore. He shared some insights with the crowd as he proudly received the MTM manufactured award.

Excerpt below:

“To me this is what continuous improvement is all about, and is something that our CEO has always talked about …that we are a better company this year than we were last year. I am reminded of a quote I ran across this week by Denis Waitley “The greatest achievement is to outperform yourself.”

Two comments to share with you about the symbolism of this award:

1. Symbols have an uncanny power to bind people together. Today this award symbolizes an extraordinary challenge that demanded extraordinary effort, and it is proof that we all pulled together and shined.

2. We all need symbols to inspire us to go forward. In the future, as we continue in our journey of continuous improvement, we will look back on this award as a symbol that marks a place in time, and represents a shared experience that helped mold the company.

On Behalf of MTM Recognition Corporation, Thanks again.

Top 10 End of the Year Awards Banquet Themes

Mon, 05 Dec 2011 20:06:17 GMT

It’s that time of year again – AWARDS BANQUETS! It’s the best kind of recognition - in front of, and with our co-workers! At the end of the year, employees have worked millions of hours and as a culture we like to celebrate after a job well done. This is a good time to set goals and create excitement as we look to the upcoming year.

Banquets can be memorable or humdrum. What makes a great banquet? A great theme where everyone participates and enjoys the event really helps Make it Memorable.

As an experienced provider of banquet awards for over 40 years, we have seen the best and the worst.

To help your banquet be the best it can be, here are some the most popular and engaging awards banquet themes:

Barbecue/Picnic-Relatively easy and relatively cost effective. This idea provides a casual setting for employees to feel comfortable while enjoying delicious barbecue! (Best if it can be outside – weather permitting)

Beach/Island-Everyone loves a vacation. It’s relaxing and a welcome change from the average routine! This theme helps make a fun environment where everyone can “escape” for a night!

Casino-Having games and prizes add a unique element of entertainment to a typical awards banquet. Casinos are fun and flashy, and this theme makes it easy to please the “full house”.

Decades-Afros, sock hops, leisure suits, or anything of your choice! This theme allows for total creativity and everyone to choose their favorite decade. A costume contest adds to the fun.

Mardi Gras-Who doesn’t love a good ol’ Cajun party? When you think of Mardi Gras you immediately think of fun and this helps employees lighten up outside of the workplace.

Nautical-This theme is fun for those who are on the ocean or lake when they’re away from the office. Having your banquet at a boathouse would add a nice touch to your celebration.

New York City-One of the country’s biggest tourist attractions is the City that Never Sleeps. Put on a fast paced and fancy replica of the place where everyone wants to be and celebrate your employees New York style!

Oscars/Grammys- Imitating a famous awards show provides a fantastic theme for your organization’s awards banquet. It’s nice to see co-workers in attire other than the regular “business casual”. Roll out the red carpet and show your employees you appreciate their “star” quality.

Patriotic- You can’t go wrong with red, white and blue, and make Uncle Sam proud at the same time. This theme would fit well if your awards banquet is a barbecue or luncheon. The theme would also serve well to recognize veterans or any military personnel within your organization.

Sports/Olympics- Whether you dress up as your favorite team or player or celebrate sporting events this theme appeals to the masses. Employees are the champions of your company; give them a “gold medal” banquet.

However you choose to celebrate this year – be safe and Make It Memorable.

Employee Engagement Strategy

Mon, 28 Nov 2011 17:50:12 GMT

Summary of article by John Jack – speaker, consultant, trainer in employee motivation

In his article “Designing Employee Reinforcement” recently published in Incentive magazine, John Jack points out that, because challenging economic times have forced companies to cut costs and reduce employee count, researchers are tracking sharp declines in employee satisfaction. Towers Watson Consulting adds that many dissatisfied workers are just “staying on” until the job market improves.

So more than ever, managers need to employ the most effective strategies to inspire their people. Mr. Jack argues that these strategies should focus less on rewarding results and focus more on rewarding the right behaviors and actions that lead to good results.

A good place to find the right strategy leads us back to pioneering behavioral scientist B.F Skinner who learned that when behaviors are reinforced, they tend to be repeated and grow stronger. He described four reinforcement “schedules” that are worth considering when designing any reward program:

Fixed-Interval Reinforcement

This is the most common reinforcement because it is the easiest to set up. A “paycheck” - generated on a regular (or fixed) schedule – is a good example. However, because this type of reinforcement is predictable to participants, is becomes expected and soon generates little enthusiasm or excitement - and when the “reward” is taken away, the behavior that earned the reinforcement offer fades.

Variable Reinforcement

Her, reinforcement varies and is not announced in advance. Reaching a group “project milestone” is an example. Because the reinforcement arrives unannounced (“on the spot”), it creates some surprise and suspense. This type of reinforcement is usually less expensive than fixed-interval and behaviors required to earn it are less likely to fade if the reinforcement is suspended.

Fixed-Ratio Reinforcement

This is similar to the fixed-interval approach, but is based on a fixed number of times a behavior occurs (rather than when it happens) – “piece-rates” (such as “units per hour”) is a good example. Once the ratio between the behavior and the reward is set (example: 100 applications per day earns recognition), it typically does not vary. And because of its predictability, it can lose some of its motivational impact.

Variable-Ratio Reinforcement

In this approach, a desired behavior is reinforced after a variable number of responses – this is the form of reinforcement that motivates salespeople to continue making sales calls (despite rejections) and for gamblers to continue betting (in the face of continued losses). While this is the most effective means of behavior reinforcement, as Mr. Jack points out, it can also lead to addictive behavior.

In summary, in addition to selecting the most appropriate “reinforcement schedule” or plan, it is equally important to support your plan with the right reward. At MTM Recognition we sum it up this way: “The award must be earned and commensurate with the effort required to earn it.” More on this later.

A Serving of Appreciation

Wed, 23 Nov 2011 15:43:44 GMT

Thanksgiving is the Holiday of aromas. There’s the Turkey, potatoes, stuffing, green bean casserole, bread, cranberries and pies. I think apple pie wins the award for best smell; it’s the envy of candles everywhere. Looking at that list it seems more like a holiday for carbs. Does anyone else feel guilty after the meal of indulgence? I like to think I flush out the gluttony with a family basketball game or going for a run. Putting food aside, the absolute best thing about Thanksgiving is the time spent with friends and family enjoying their company. Whether you’re surrounded by a group of 20 or 2 there’s a reason you came together at this time. It’s easy to forget to enjoy the time when there are a hundred other things to think about: World news, finances and Christmas shopping. I encourage you, just for one day to live in the moment. Enjoy what’s happening in the present.

Since this is the time of gratitude here are some things I’m thankful for: family, friends, cupcakes, college football, co-workers who are also friends, post-Thanksgiving sales, and good health. I’m thankful for a company that values its employees and has done so for the past 40 years. Thankful that even in these tough economic times, that our company is strong and growing. Some of these are universal but they are meaningful to me.

This Thanksgiving I urge you to also be thankful for your employees, the people who stick with you and your organization through thick and thin, and the same people who have taken on extra projects and hours to make a difference this year. Let them know how much you appreciate them. A serving of appreciation goes a long way!

MTM Recognition Celebrates 40 Years of Making it Memorable

Mon, 17 Oct 2011 23:29:06 GMT

October 13, 2011 was an exciting and historic day at MTM Recognition Corporation. Our Purpose Statement is “Making Meaningful Experiences Memorable”. This day was definitely memorable. At MTM, we help celebrate achievement, reward performance, honor individual and team performance, and celebrate milestones. This was a milestone to remember.

Over the last few weeks, I have thought a lot about 40 years. That’s a long time to be in business. Statistics show that over 50% of small businesses fail in the first five years. There are a lot of reasons why…lack of experience, poor location, poor inventory management, competition, low sales, etc. In 1971, As a 25 year old basketball coach with a vision, Dave Smith, set out to defy the odds. 40 years later with the same entrepreneurial spirit, MTM has become the most comprehensive recognition solutions provider in North America. Many times Dave has said “Be the wave, don't ride the wave“. When asked what the key is for success, Dave said “a talented and skillful workforce, our creativity, our ability to manufacture and our unwavering commitment to quality and value are the keys”.

MTM wasn’t alone in celebrating 40 years. Other companies include Southwest Airlines, Devon Energy, Amtrak and Starbucks. These are some of the most successful companies in their respected industries.

MTM celebrated its 40^th Anniversary by hosting a company-wide celebration at the company’s headquarters in Oklahoma City, and it was viewed via live streaming by all MTM locations throughout the country. Special guest Lt. Governor Todd Lamb spoke to the crowd of employees, clients, long-time friends and local dignitaries about MTM’s value both in terms of economic growth and the impact of recognition in business and in sports.

Forty years! That’s 14,600 days of “Making Meaningful Experiences Memorable”. MTM is proud to play a part in millions of memorable moments around the world, every day!

MTM's Creative Team Wins Graphic Design Awards, Again!

Tue, 27 Sep 2011 16:56:37 GMT

For almost 50 years, the American Graphic Design Awards has honored graphic creative professionals. It honors outstanding new work of all kinds in 23 categories from print and packaging to internet and interactive design. MTM’s award winning Creative Team has once again, in 2011, come away with numerous awards in the annual competition.

“More than 8,000 projects were entered in this year’s competition and only a select 15% of entries were recognized nationally,” said Cyndi Mass, Creative Design Team Leader at MTM. “We are honored that the AGDA judges selected more than half of our submissions this year. One of the most exciting and challenging things we do as an in-house design team is to create collateral pieces that reflect the client’s culture and tell a story of who they are through a creative theme and design. These pieces communicate to their employees the message that they are valued using the power of creative concepts and design,” said Maas.

MTM’s Creative Team also designs many promotional materials for MTM including ads, calendars, sales tools, etc. that have received many accolades through the years, with this year being no exception.

Below is a sampling of the 2011 American Graphic Design award winners:

-      McDonald's - Holiday promotion card

-      McDonald's - "Share some Happiness" product catalog

-      Sterling Jewelers - service program communication materials

-      MTM - Annual Awards Banquet poster

-      MTM - Calendar

-      MTM - Annual Meeting materials

-      MTM - magazine advertisements

-      MTM - RFP projects (4)

To assist the Creative Team, MTM’s FlexCom system creates quality print-on-demand, and offers the flexibility to customize individual pieces personalized to each recipient. FlexCom also provides an eco-friendly solution using FSC certified 100% post consumer fiber paper. All excess paper is recycled as well.

As a recognition company, recognizing our own is very important. Having an honored and innovative Creative Team is a huge asset and helps to position MTM as a leader in the industry. Hats off to our “out of the box thinkers” and thanks for all you do!

Timing is Everything

Mon, 12 Sep 2011 14:49:00 GMT

Summary of article by John Jack – speaker, consultant, trainer in employee motivation

Fixed-Interval Reinforcement

Variable Reinforcement

Fixed-Ratio Reinforcement

Variable-Ratio Reinforcement

In summary, in addition to selecting the most appropriate “reinforcement schedule” or plan, it is equally important to support your plan with the right reward. At MTM Recognition we sum it up this way: “The award must be earned and commensurate with the effort required to earn it.” More on this later.

In Remembrance of 9/11

Fri, 09 Sep 2011 15:34:39 GMT

It’s hard to believe that Sunday marks the 10^th Anniversary of what has become known simply as 9/11. No more explanation needed. Most of us remember where we were when we first heard the news. The pictures then and now remind us of the shock and the anger felt throughout the nation in response to the horrible crimes.

As reality set in and the nation processed the terrorists’ unfathomable acts, one thing was clear. This wasn’t just about the collapse of buildings and the loss of innocent lives. Their agenda included the collapse of our moral fiber, our “resolve” as President Bush said frequently as he defended our country in the face of this evil.

But that agenda item did not get checked off the list in the days that followed 9/11. What was meant for evil became a revival of patriotism and an outpouring of love for one another not seen in recent history. As we pause to remember those who lost their lives, on this 10^th Anniversary of 9/11, we take comfort in the fact that we are blessed to live in a great nation protected by freedoms under a flag that should not be taken for granted.

Today, our MTM employees throughout the country will be wearing a flag pin in honor of the loved ones lost that day, the heroes of 9/11 and our military who protect our freedom every day. Ten years ago this Sunday evening, President Bush addressed the American people in the wake of these attacks and signed off with the following. Nice reminder I thought.

This is a day when all Americans from every walk of life unite in our resolve for justice and peace. America has stood down enemies before, and we will do so this time. None of us will ever forget this day, yet we go forward to defend freedom and all that is good and just in our world.

Thank you. Good night. And God bless America.

Employee Recognition is Like Chocolate

Tue, 23 Aug 2011 23:31:24 GMT

People crave it. However, some are allergic or simply don’t have a taste for it. In a similar way, a portion of the world’s workforce doesn’t favor public recognition. It’s not for everyone, but most people love it. It’s human nature to crave affection, appreciation and want to be “needed”.

Out of 10,914 workers surveyed by Blessing White, only 31% are engaged.[1] Apply this percentage to your company. Let’s break down some numbers; if your organization has 500 employees, this means that 155 of your employees are engaged. These figures don’t sit well with top level management. What if you could up that statistic by even ten percent? This brings a 500 employee company up to 205 engaged employees, a little better but not as good as it could be. Let’s be real, having 100% engagement most likely won’t happen at every company, but aiming for 60-70% is an attainable goal. Having engaged employees is great, but not worth a lot of time and effort right? Wrong. The lost productivity of actively disengaged employees costs the US economy $370 BILLION annually (Gallup).[2] Employees like this have a ripple effect in the workplace, causing the amount of dollars lost to be so high.

On a brighter note, happy/engaged employees have the same effect, in a positive manner. Towers Watson defines “engagement” as employees’ willingness and ability to help their organization succeed, largely by providing discretionary effort on a sustained basis. To put it simply Workforce + employee recognition = higher levels of employee engagement.

Here are some other ways recognition and chocolate are similar:

· Both cause a burst of energy/excitement

· When an important ingredient is missing, leaves a bad taste

· Comes in many shapes and sizes to appeal to a greater number of people

· Enjoyable at any time of the day

· Won’t be forgotten if done right

“The ROI of employee engagement is clear. Highly engaged employees are more likely to work in value-adding ways to achieve the kind of performance that shareholders demand. And they tend to remain with organizations longer, thus reducing costs associated with finding and recruiting new talent. Organizations that can increase employee engagement stand to move ahead of the competitive pack.” –Towers Watson

Here’s to wishing your Recognition Program all the sweetness of success!

[1] Source: 2011 Blessing White Employee Engagement Report

[2] Source: www.humancapitalleague.com

Perfect Golf

Tue, 02 Aug 2011 23:28:11 GMT

This article was sent to me by my new friend Mike McColgan, Editor of Golf Today Magazine and proud dad of MJ McColgan an exceptional athlete. After reading this story, I was inspired to share an excerpt. It seems that we are all so busy striving for perfection in our lives. We want the perfect job, spouse, and kids. Anything less than what we envision or expect, falls short. What is your idea of perfection? I think Mike hits a “line drive” with this one. Thanks for allowing us to share your story.

Have you ever hit a 'perfect' shot every time in a round of golf? Sure there have been 59's scored in golf, but to be technically perfect in this game one would have to 'Ace' every hole and score 18. Obviously this is impossible, even for Tiger Woods. However, in Special Olympics Golf there are no bad shots. Every shot is ‘perfect’ as these amazing athletes overcome many adversities and inspire many as you watch them play.

My son MJ is one of these athletes and has accomplished an amazing amateur record in Northern California and around the world. He has won 3 National Championships, 9 straight N. California State Championships, many Regional's and has been inducted into 3 Halls Of Fame. In 2004 he was inducted into the San Francisco Hall Of Fame and in 2006 he was inducted into the Michigan Hall Of Fame having been born there. In 2011 he will be inducted into the San Ramon Hall Of Fame for his accomplishments on and off the golf course. He has also participated in 3 Summer World Games- Dublin, Ireland in 2003 Shanghai, China in 2007 and 2011 in Athens, Greece.

Having just returned from the 2011 World Games in Greece and seeing these amazing athletes from 185 nations, it inspired me to write this article about this challenging game called golf. Special Olympics CEO Tim Shriver summarized the 2011 Summer Games in Greece by saying, “The great examples of these athletes in the 2011 Games go on and on, but one thing is clear: as our athletes continue to spread the spirit of unity beyond the borders of Greece, we have an opportunity to join them. We can play unified with them, and we can live unified thanks to them.”

Golf is a difficult game. Pittsburgh Steeler and Hall Of Famer Lynn Swann has said, "I come off the golf course and I am always down. So I go home, take a shower, I put on my 4 Super Bowl Rings and say, "I am an athlete." After being involved with Special Olympics Golf for the past 10 years, I am never down in golf. As long as the shot is in play, it is 'perfect'.

Photo courtesy of McColgan family

Social Media Unites Fans of Special Olympics World Games 2011

Mon, 25 Jul 2011 19:12:29 GMT

As over 7,000 athletes representing more than 180 countries gathered in Athens earlier this month for the Special Olympics World Summer Games, MTM watched the Games unfold through the amazing world of social media. In years past, I have been fortunate enough to attend many World Games events and see first-hand the amazing triumphs of Special Olympic's world-class athletes and even present medals.

As I reflect on my World Games experiences after 28 years of Special Olympics involvement, I am amazed at all that the world was able to experience from the 2011 Games with the touch of a screen, stroke of a key, or click of a mouse.

We began the journey with the 2011 Games by getting the medals and ribbons from design to a finished product, and making sure they got to Athens safe and sound. We received the wearable items to outfit TEAM USA and coordinated with coaches, program directors, officials to make sure the garments were decorated and bagged according to size and specifications for each athlete , coach and staff member attending the Games, ultimately screening, embroidering and packing over 500 bags within a 6 month timeframe. We worked behind the scenes to create sponsor gifts and awards, lanyards, banners, jackets, awards and more.

As the Games approached, we watched with anticipation as the first awards were given to sponsors at the TEAM USA send-off party, as the athletes proudly wore their USA logo’d gear boarding their planes for Greece, and as the first medals were awarded to the champions of the Games- all through social media.

Twitter provided a great play by play of the Opening Ceremonies. “It’s triumph time,” said Tim Shriver, Chairman and CEO of Special Olympics Inc. as he took the stage. “The dignity revolution is here. Play for the good victory, and you will win the world.” Other tweets like “My amazing sis just picked up the bronze after the swim of her life”or “What would the world be like if God had not lent Eunice Kennedy Shriver to the world?” asks Stevie Wonder #Athens2011, helped us to get a mental picture of the Games.

And of course there were pictures, many pictures. Press coverage from around the globe included great video clips from award presentations to inspiring speeches. Live streaming video was amazing - it was as if you were there. Well… almost.

Social media can’t quite substitute for the roar of the crowds, the hugs and high fives from the athletes, or the Greek food…but for this fan of Special Olympics, I’m sure glad to be connected. Congratulations to all who competed in the World Games in Athens! Hope to see you, tweet you, or friend you very soon!

The Honeymoon Phase of Employee Engagement

Fri, 15 Jul 2011 14:33:21 GMT

This time last year I was a green, wide-eyed fresh college graduate with a great internship at a large awards and recognition company. I was your typical intern, full of energy and excitement and tons of ideas to share. I spent a lot of time learning and studying this thing called “employee engagement”. I read stat after stat and article after article. By all accounts I considered myself an engaged employee. I was in the “honeymoon phase”. What is the honeymoon phase? This is typically the first 6-12 months at a job, but can stretch to 18 months. At a very basic level we can understand it like this: anything new is exciting (for a time). My “smart phone” was exciting at first and a new puppy is fun in the beginning. But after the newness wears off, you get to the REAL stuff. Similar to a relationship or marriage, “it’s all so great a few months in”.

What is the REAL stuff? While this term is relative, in the corporate world “real” is a day of meetings, hundreds of emails and phone calls, research, reports, sometimes not having time to take a lunch, updating a document multiple times until it can be approved, reading, writing, more meetings, events and networking, and more email.

So now you get what I’m trying to say, new employees are more likely to be highly engaged, or engaged at all. How much more? According to HR Solutions “The difference in engagement rates between employees who have been at an organization for less than one year and employees who have been with their organization for one to five years, "one-to-fivers", is astounding – while 36 percent of new employees are actively engaged, only 17 percent of one-to-fivers are engaged. To see the rest of their article and graphs of the data click here. That’s quite a drop in a seemingly short amount of time.

Can these numbers be improved? Can you be an exception to the rule (if you’re a corporation)? Can you remain engaged (if you’re an employee)? Good news, the answer is yes.

I’m happy to report that (no longer an Intern) I like being at work, I like the people I work with and what I do. You can’t beat that. The bottom line is, find a company that knows the importance of engagement and makes it a part of their culture.

Great Opening from SHRM Keynote

Wed, 06 Jul 2011 15:19:46 GMT

VIRGIN is a company that is all about PEOPLE

One of the great aspects of attending the Annual SHRM Conference is the opportunity to listen to the keynote speakers. On Sunday, June 26, I had the opportunity to listen to Sir Richard Branson, founder and CEO of VIRGIN Companies. I took some notes capturing 5 key areas and thought I would share them.

He opened stating that VIRGIN is a company that is all about PEOPLE. He said their attitude is “Let’s do business like there is no tomorrow”.

CULTURE

· We are a family full of Praise!

· 9 out of 10 people may say NO, but one may say yes.

· Perseverance is the key to success.

OUR ATTITUDE

· “Screw it, let’s do it...” If it will make a positive impact in the market place!

· “We create a business culture that is fun, where people really want to work hard and thrive.”

· “It doesn’t cost that much to make your company and its people sing and dance.”

MEGA CULTURE OF EXCELLENCE

· Find the right people, unafraid to make big mistakes and good things happen!

ON MANAGING PEOPLE

· Flexibility is critical and unfortunately some American companies do not do so well at this.

· Lavish praise on your people and take action on the critical things in your business.

· Healthy, happy employees are the lifeblood of your brand!

ON TEAM BUILDING

· Unite for the good of the community you operate in.

· Lead boldly and then get out of the way.

· Promote people from within, into positions where they are challenged and see themselves growing.

· You must have an environment of trust!

All in all, Sir Richard Branson is an inspiring visionary who truly leads by the mantra that people are the greatest asset and lifeblood of your brand. Hire right and treat ‘em right seemed to be the common denominator throughout his talk at the 2011 National SHRM Conference in Las Vegas. Recognition is a great platform to execute many of his leadership ideals.

Cheers!

Destination Recognition: SHRM 2011

Fri, 24 Jun 2011 16:56:05 GMT

MTM is making final preparations to attend the largest Human Resources Conference and Expo in North America next week in Vegas (June 26 -28). As an awards and recognition provider, we look forward to this show each year as we exhibit in the massive SHRM Expo Hall among over 600 plus vendors and tell our story of meaningful, memorable recognition.

As a veteran SHRM exhibitor, we prepare once again for the onslaught of over 14,000 conference attendees that will flood the SHRM Expo hall - a veritable shopping mall for HR Professionals. Shoppers will be looking for the latest and greatest product or program to make their job easier and more cost efficient and of course the race will be on to get the best “swag” from each vendor as well, from stuffed animals, tote bags and more. With our signature white padded carpet and attractive mix of symbolic and lifestyle awards (and great giveaways), MTM is once again an inviting destination for attendees.

Each year, MTM creates a commemorative SHRM coin as a collectable to make the SHRM experience a more meaningful and memorable one, and this year is no exception. If you plan to attend, be sure to stop by booth #1139 and get the 2011 coin to add to your collection. MTM’s door prize this year is OVER THE TOP. Enter for a chance to win a 43” Samsung HDTV!!

Come by booth #1139 and tell one of our MTM staff to “Make it Memorable” and you’ll get TWO chances to win the HDTV! Hope to see you at SHRM!

Keeping Safety Top of Mind

Tue, 07 Jun 2011 23:47:54 GMT

June is National Safety Month. This month is dedicated to communicating that everyone has the right to work safely and feel safe while working. Each company has a Safety Department, and you probably know who’s in that department, or who handles safety issues as they typically correspond with employees frequently.

According to the BLS (Bureau of Labor Statistics) from 2003-2009 approximately 10% of full time American workers had some kind of non-fatal recordable work-related injury or illness. In 2009, the industries that had the highest rates were: health care, social assistance, manufacturing and retail industries. Furthermore, about 3.3 million workers are injured on the job every year. *

Safety is something that is absolutely imperative no matter what industry you are in. Working in a safe manner has multiple benefits: productivity, less disciplinary action, less fines from Government agencies and most importantly staying injury free and alive! Want to get more “buy-in” for safety at your company? Try a safety recognition program. The possibility of awards/rewards and other benefits for being safe cause employees to engage in being safety conscious.

Purpose of a Safety Program:

• Engage People in Safety Message

• Recognize Safety Training

• Recognize Safety Achievement

• Commemorate Significant Milestones

How to Measure Your Goals:

· No workers compensation claims

· No lost accidents

· Meet OSHA requirements

Not sure what to recognize? Here are some ideas from other Safety Programs:

· Accident-Free Hours (i.e. Million Hour Awardees)

· Accident-Free Miles (i.e. Million Mile Awardees)

· Training Completions and Safety Certifications

· Above and Beyond Safety

· Annual Outstanding Driver, Associate, Crew, Facility, and Supervisor Awards

· Recognizing Environmental Initiatives

June 15^th MTM Headquarters in Oklahoma City will host a Safety Lunch and Learn. If you are in the area, we invite you to attend! For more information click here.

*Data taken from www.OSHA.gov

Creating a Productive Millennial Workforce

Fri, 13 May 2011 17:35:59 GMT

Perhaps the most talented generation of employees, the Millennials, are entering the workforce. They are trying to figure out where your company fits in their lives. Not where they fit in your company. Engaging this generation in a way that understands that mindset while still maximizing their potential is one of the biggest competitive advantages in the market today.

Understand
Millennials grew up in a world where contributions were more important than credentials. When they upload a video to YouTube or post their latest blog no one is asking what film school they attended or where they received their journalism degree. Creating an environment of meritocracy resonates. If you truly listen, trust and loyally follow - and from a group that grew up in a world of globalization, outsourcing, and corporate bankruptcies that’s significant.

Connect
This group has received more respect from their parents and teachers than any generation, and the quickest way to get them to shut down is to talk down to them. On the flip though, the best way to engage them is to really get to know them. Know their names, the projects they're working on, and spend enough time with them on a regular basis to set them up for success. Set clear boundaries and a structure that the employee can have autonomy in. Avoid generic advice. Give something that is concrete and actionable. They need to understand we’re all on the same team, and we’re working toward a particular goal together.

Retain
There is nothing more exciting/nerve-wracking than the first day on a new job. New hires walk in on fire, and you’re either going to throw water or gasoline on the spark. Millennials want to hit the ground running. Sticking them in an office and paying them to fill out forms and wait on things is a fast way to turn a good hire bad. They will feel you are wasting their time. You also don’t want to be put in a sink or swim situation either. Day 1 should be about connecting them to your mission. Make them feel like they belong, and build the foundation for continuous learning. A good hire will respect what you bring to the table, and they want you to respect what they bring to the table. Give them work they’re fired up to do, and have someone take the time to train them.

Grow
Millennials are more than just the latest generation entering the workforce; they are the future of your company. Part of setting them up to succeed is teaching them:

· how to shine in presentations and meetings

· how to deal with big shots.

· the basics of customer service. One of our first growing employee assignments is to have them read a great book on customer service called, Customer Satisfaction is Worthless.

· show them how to set priorities and eliminate time wasters

· even how to use a checklist.

You’ll need to understand how to communicate with them, and show them how to take control of their destiny. Be that allowing them to develop their own learning plan or showing them how to rack up points in your company’s points banking system.

Millennials may be the most high maintenance workforce in history, but if managed correctly, they will also be the most high performance workforce in history. The juice is definitely worth the squeeze.

Saban Bronze Unveiled

Thu, 28 Apr 2011 20:05:25 GMT

As the sun beamed down on the University of Alabama’s record -setting A-Day Game crowd, thousands pressed against the ropes to get their first look at the latest bronze installment on the Walk of Champions, Nick Saban. Many waited up to 4 hours for a glimpse of coach Saban, the players and of course the final unveiling of the statue. MTM’s Cory Beltz, project manager for the bronze program, was on hand to supervise the installment and celebrate with Saban and staff as the veil was dropped. “I was honored to be a part of this momentous occasion and to see the fifth of our bronzes take a permanent place in Alabama history,” said Beltz.

The manufacturer , the designer and the honoree of this latest installment have one thing in common, a love for Alabama football. When MTM Recognition’s CEO and Alabama native, David Smith was approached to produce the first of what would be a who’s-who in Tide football history, it was more than business- it was personal. “What a privilege to be a part of such a rich heritage of champions,” said Smith. “I grew up around Alabama football, making this project even more special to me.”

Jeremy Davis, artist and University of Alabama student received many accolades for a job well done. Jeremy brought the final inspiration to the design of the miniature maquette, the blueprint for the heroic-sized bronze.

“This has been an amazing experience for me,” said Davis. “I grew up in a very small town in rural Alabama and most of my family worked in the coal mine. I’ve always loved to draw and began working with clay in an art class at the University. Last fall, my instructor got a call from Thad Turnipseed, UA Director of Athletic Facilities, about a special project. To come from such a small town and to have the opportunity to be a part of a nationally recognized bronze, well it’s hard to take in,” said Davis.

Turnipseed had been working with MTM to create the bronze over the prior months and several poses were considered.

“When working on a heroic size bronze, the process starts with concepts and photographs from various sources,” said Beltz, Project Manager for MTM. “Thad and his team were great to work with as we gleaned information regarding how to portray Coach Saban in bronze. As you can imagine, many poses were discussed, but in the end, the Game Day stance prevailed,” said Beltz.

“Jeremy fine-tuned MTM’s concepts, utilizing their research and University archives for good 360 degree images of coach Saban cheering and encouraging his players,” said Turnipseed. “He also brought an Alabama perspective to the project. Terry Saban, coach Saban’s wife, was instrumental in the process offering input along the way. We took a team of people to MTM’s OKC headquarters to inspect the final 9 foot clay created by MTM’s sculpting team and with a few tweaks by Jeremy, it was ready to be cast in bronze,” said Turnipseed.

“The timing of the unveiling could not have been better than on A-Day Gameday,” said Mal Moore, UA Director of Athletics. "In keeping with our custom of honoring our national championship head football coaches, we are pleased and proud to add Coach Saban to our Walk of Champions at Bryant-Denny Stadium, “said Moore.

Administrative Professionals Day

Tue, 26 Apr 2011 16:40:07 GMT

Today there are more than 4.1 million secretaries and administrative assistants working in the United States, according to U.S. Department of Labor statistics, and 8.9 million people working in various administrative support roles. More than 475,000 administrative professionals are employed in Canada. Millions more administrative professionals work in offices all over the world.

Where would the workplace be without Administrative Professionals/Assistants- a lot less organized and more stress filled for certain. These are the people that work many times behind the scenes, saving time, money, sanity and countless reports/projects from being late. An Administrative Asst. is often an Executive’s right hand man or woman. It’s hard to truly capture all the things they do because that list would be incredibly long. Let’s face it; we spend more time with our co-workers than we do with our own family and often grow close with these people. If you are fortunate enough to have an Admin. Asst you know that they are good at what they do, not only doing what is required of them, but much more.

April 27^th is Administrative Professionals Day, an opportune time to really show how much you appreciate all they do! Gratitude can take many forms, a genuine “thank you” card, a special lunch or even a gift. If you really want to go the extra mile (as they often do) make your appreciation known and make it meaningful and memorable on this special day- and every day for that matter!

For more information on Administrative Professionals Day visit www.iaap-hq.org

Happy Administrative Professionals Day all!